All Systems Operational

Cloud.Local - Your Virtual Data Center Platform Operational
Cloud.Local - Hosting - Auckland Operational
Cloud.Local - Veeam Backups - Auckland Operational
Cloud.Local - Management Page - Auckland Operational
Cloud.Local - Hosting - Wellington Operational
Cloud.Local - Veeam Backups - Wellington Operational
Cloud.Local - Management Page - Wellington Operational
Cloud.Local - Hosting - Christchurch Operational
Cloud.Local - Veeam Backups - Christchurch Operational
Cloud.Local - Management Page - Christchurch Operational
Network Services Operational
PlanB Core Network Operational
Guardian Base - Shared Hosted Firewall Operational
Guardian Extend - Highly Redundant Shared Hosted Firewall Operational
Residential Internet Operational
Business Internet Operational
Solarwinds Network Monitoring Operational
FortiManager Management Page Operational
ICONZ - Shared Hosting Firewall Operational
Cellular - 3g/4g Primary and Backup Operational
Voice Platforms Operational
Hosted Voice - CTX (Access4) Operational
Hosted Voice - CTX (Fusion PABX) Operational
Dedicated SIP Trunk Operational
Data Centers Operational
Airedale Data Centre Operational
Albany Data Centre (ALDC) Operational
Christchurch SGS Data Centre Operational
Tarndale Data Centre Operational
Tawa Data Centre Operational
Omega Data Centre Operational
Backup Platforms Operational
Online Backup (CommVault) - Fully Managed Backups Operational
Online Snapshot Platform - Fully managed Shadow Protect backups Operational
Managed Veeam Platform - Fully Managed Veaam Backups Operational
Veeam Cloud Connect (VCC) - Off Site Repository For Veeam Backups Operational
Microsoft 365 Backup Platform - Fully Managed Office 365 Backup Solution Operational
Snapshot Cloud Platform - Off Site Repository For Shadow Protect Backups Operational
Server Replication (DoubleTake) Platform Operational
Object Storage Platforms Operational
Object Storage - CleverSafe Operational
Object Storage - VAST Operational
VRA (Versa) - VMWare Hosting Platform - (Our Historic VM Hosting) Operational
Versa VRA - VMWare VM Hosting Platform - Auckland Operational
Versa VRA - VM Management Page - Auckland Operational
Versa VRA - VMWare VM Hosting Platform - Wellington Operational
Versa VRA - VM Management Page - Wellington Operational
Other Internet Services Operational
DNS Services Operational
Windows IIS Web Hosting Operational
Linux Based Web Hosting Operational
Email - Mailbox Hosting - IMAP / POP3 Operational
Email - SMTP - Mail Sending Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 7, 2025

No incidents reported today.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Resolved - Issue has been resolved - all services confirmed to be back online.
Dec 5, 12:05 NZDT
Identified - We are currently facing an unplanned outage for our VDSL services for upper North Island (Auckland and surrounding region). The Engineers have isolated the issue and are working on a fix.
Dec 5, 09:59 NZDT
Dec 4, 2025

No incidents reported.

Dec 3, 2025
Completed - The scheduled maintenance has been completed.
Dec 3, 23:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 22:00 NZDT
Scheduled - A planned software upgrade will be carried out on the aggregate Albany Data Centre Switches, no service impact is expected outside of a brief loss of redundancy.
Nov 20, 16:36 NZDT
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025
Completed - The scheduled maintenance has been completed.
Nov 29, 12:00 NZDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 08:46 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 08:00 NZDT
Scheduled - Hazard Details: Atturra will be conducting the Tawa Data Centre’s quarterly generator load test on Saturday the 29th of November between 8.00am and 12.00pm. In conjunction with this, we will be carrying out the six monthly UPS maintanence checks.

It is not envisaged that this test will affect customers, as the generator will supply power requirements during the test. Should the generator fail during the test period, UPS power will be provided while mains power is immediately restored.

Nov 21, 16:23 NZDT
Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Completed - The scheduled maintenance has been completed.
Nov 26, 23:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 22:00 NZDT
Scheduled - A planned software upgrade will be carried out on the aggregate Albany Data Centre Switches, no service impact is expected outside of a brief loss of redundancy.
Nov 20, 16:35 NZDT
Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.