T20251017.0041 - VMWare Migration - Voice Core NZ Part 2

Scheduled Maintenance Report for Atturra AMS

Completed

The scheduled maintenance has been completed.

Posted Oct 28, 2025 - 23:00 NZDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 28, 2025 - 22:00 NZDT

Scheduled

Dear Customer/Partner,
We will be performing scheduled maintenance on our Voice platform.
During this window, nodes will be taken offline at separate times to perform maintenance.
To ensure service continuity, please confirm that your SIP devices or SBCs are correctly configured for failover to at least two of the available nodes below.

Auckland:
43.255.163.25 – orbtxc5-xs01
43.255.163.26 – orbtxc5-xs02
Sydney:
120.136.60.249 – sydxc5-xs01
120.136.60.250 – sydxc5-xs02

Maintenance Window:
Node: orbtxc5-xs02.solarix.net.nz
Date: 28/10/2025
Time: 10PM NZST - 11PM NZST
Expected Impact: Intermittent service to above node only — service should continue via failover
No further action is required once failover has been validated.
If you have any questions or would like assistance verifying your configuration, please contact us prior to the maintenance window.

Posted Oct 21, 2025 - 12:16 NZDT

This scheduled maintenance affected: Voice Platforms (Hosted Voice - CTX (Access4), Hosted Voice - CTX (Fusion PABX), Dedicated SIP Trunk).