All Systems Operational

Cloud.Local - Your Virtual Data Center Platform Operational
Cloud.Local - Hosting - Auckland Operational
Cloud.Local - Veeam Backups - Auckland Operational
Cloud.Local - Management Page - Auckland Operational
Cloud.Local - Hosting - Wellington Operational
Cloud.Local - Veeam Backups - Wellington Operational
Cloud.Local - Management Page - Wellington Operational
Cloud.Local - Hosting - Christchurch Operational
Cloud.Local - Veeam Backups - Christchurch Operational
Cloud.Local - Management Page - Christchurch Operational
Network Services Operational
PlanB Core Network Operational
Guardian Base - Shared Hosted Firewall Operational
Guardian Extend - Highly Redundant Shared Hosted Firewall Operational
Residential Internet Operational
Business Internet Operational
Network Monitoring Operational
FortiManager Management Page Operational
ICONZ - Shared Hosting Firewall Operational
Cellular - 3g/4g Primary and Backup Operational
Voice Platforms Operational
Hosted Voice - CTX (Access4) Operational
Hosted Voice - CTX (Fusion PABX) Operational
Dedicated SIP Trunk Operational
Data Centers Operational
Airedale Data Centre Operational
Albany Data Centre (ALDC) Operational
Christchurch SGS Data Centre Operational
Tarndale Data Centre Operational
Tawa Data Centre Operational
Omega Data Centre Operational
Backup Platforms Operational
Online Backup (CommVault) - Fully Managed Backups Operational
Online Snapshot Platform - Fully managed Shadow Protect backups Operational
Managed Veeam Platform - Fully Managed Veaam Backups Operational
Veeam Cloud Connect (VCC) - Off Site Repository For Veeam Backups Operational
Microsoft 365 Backup Platform - Fully Managed Office 365 Backup Solution Operational
Snapshot Cloud Platform - Off Site Repository For Shadow Protect Backups Operational
Object Storage Platforms Operational
Object Storage - CleverSafe Operational
Object Storage - VAST Operational
Object Storage - Artesca Operational
Other Internet Services Operational
DNS Services Operational
Windows IIS Web Hosting Operational
Linux Based Web Hosting Operational
Email - Mailbox Hosting - IMAP / POP3 Operational
Email - SMTP - Mail Sending Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Maintenance | CHG0032790 | Generator Servicing and Load Test - ALDC Data Centre Nov 23, 2026 18:00 - Nov 25, 2026 22:00 NZDT

Atturra will be carrying out biennial servicing of the Albany Data Centre generator, followed by full load testing.

It is not envisaged that this testing will affect customers, as the generator will supply power requirements during the test. Should the generator fail during the test period, UPS power will be provided while mains power is immediately restored.

No customer impact is expected.

Posted on Nov 10, 2026 - 17:17 NZDT

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

Resolved - Emergency patching has been completed.
Nov 11, 14:34 NZDT
Identified - Atturra is applying emergency firmware upgrades to its FortiManager and FortiAnalyzer platforms to fix several critical security vulnerabilities. You may notice a brief interruption of 5 - 10 minutes while the devices restart.
Nov 11, 10:47 NZDT

Nov 10, 2026

Completed - The scheduled maintenance has been completed.
Nov 10, 23:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 23:00 NZDT
Scheduled - As part of our continued improvements to network performance and reliability, we will be performing planned maintenance on our edge network at ALDC.


No impact is expected, as services will continue to operate via redundant connectivity during the maintenance

Nov 3, 18:08 NZDT
Completed - The scheduled maintenance has been completed.
Nov 10, 14:01 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 10:00 NZDT
Scheduled - Atturra will replace the security certificates on the Cloud.Local Auckland VMware Cloud Director Availability (replication) platform. We do not expect running virtual machines to be affected. Customers using on-premises replicators will need to update them after the work is complete. Affected customers have been contacted directly.
Nov 5, 11:06 NZDT
Completed - The scheduled maintenance has been completed.
Nov 10, 14:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 11:00 NZDT
Scheduled - Atturra will be patching Veeam Cloud Connect to the latest version to 13.1.2.57 from 13.1.1.18.

Veeam Cloud Connect will be unavailable for the duration of the update.

Nov 3, 15:41 NZDT

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

Completed - The scheduled maintenance has been completed.
Nov 7, 13:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 09:00 NZDT
Scheduled - Atturra will carry out its four-monthly generator load test at the Airedale Data Centre. We do not expect this to affect your services.
Oct 29, 11:01 NZDT

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Completed - The scheduled maintenance has been completed.
Nov 3, 23:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 22:30 NZDT
Scheduled - We are applying a Vendor recommended security patch to the firewall protecting these services.

We do not expect any impact to customer services during maintenance window.

Nov 3, 15:57 NZDT

Nov 2, 2026

Completed - The scheduled maintenance has been completed.
Nov 2, 22:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 22:00 NZDT
Scheduled - To apply an urgent security patch on the recommendation of our vendor.

We do not expect any impact to customer services during maintenance window.

Nov 2, 18:46 NZDT
Completed - The scheduled maintenance has been completed.
Nov 2, 21:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 18:00 NZDT
Scheduled - Recent maintenance activities identified that the batteries supporting UPS 1 can no longer reliably sustain the connected load. To preserve “A” and “B” power redundancy, racks currently supplied by UPS 1 will be transferred to other UPS units confirmed to be operating normally
Nov 2, 11:47 NZDT

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Completed - The scheduled maintenance has been completed.
Oct 31, 13:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 09:00 NZDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 22, 15:20 NZDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 15, 15:02 NZDT

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Completed - The scheduled maintenance has been completed.
Oct 29, 13:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 11:01 NZDT
Scheduled - Atturra will be patching Veeam Office 365 to 8.6.0.5011 from 8.5.0.1014.
Veeam Office 365 platform will be unavailable during the outage window (restores, backups)

Oct 28, 14:46 NZDT
Completed - The scheduled maintenance has been completed.
Oct 29, 11:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 10:30 NZDT
Scheduled - We will be performing routine firewall firmware patching to ensure continued security and reliability of our services.

No outage is expected.

Contact 0800 266 846 option 2 or AMS-Faults@atturra.com quoting CHG0032772.

Oct 28, 14:46 NZDT