Atturra AMS Status

All Systems Operational

Cloud.Local - Your Virtual Data Center Platform Operational

Cloud.Local - Hosting - Auckland Operational

Cloud.Local - Veeam Backups - Auckland Operational

Cloud.Local - Management Page - Auckland Operational

Cloud.Local - Hosting - Wellington Operational

Cloud.Local - Veeam Backups - Wellington Operational

Cloud.Local - Management Page - Wellington Operational

Cloud.Local - Hosting - Christchurch Operational

Cloud.Local - Veeam Backups - Christchurch Operational

Cloud.Local - Management Page - Christchurch Operational

Network Services Operational

PlanB Core Network Operational

Guardian Base - Shared Hosted Firewall Operational

Guardian Extend - Highly Redundant Shared Hosted Firewall Operational

Residential Internet Operational

Business Internet Operational

Solarwinds Network Monitoring Operational

FortiManager Management Page Operational

ICONZ - Shared Hosting Firewall Operational

Cellular - 3g/4g Primary and Backup Operational

Voice Platforms Operational

Hosted Voice - CTX (Access4) Operational

Hosted Voice - CTX (Fusion PABX) Operational

Dedicated SIP Trunk Operational

Data Centers Operational

Airedale Data Centre Operational

Albany Data Centre (ALDC) Operational

Christchurch SGS Data Centre Operational

Tarndale Data Centre Operational

Tawa Data Centre Operational

Omega Data Centre Operational

Backup Platforms Operational

Online Backup (CommVault) - Fully Managed Backups Operational

Online Snapshot Platform - Fully managed Shadow Protect backups Operational

Managed Veeam Platform - Fully Managed Veaam Backups Operational

Veeam Cloud Connect (VCC) - Off Site Repository For Veeam Backups Operational

Microsoft 365 Backup Platform - Fully Managed Office 365 Backup Solution Operational

Snapshot Cloud Platform - Off Site Repository For Shadow Protect Backups Operational

Server Replication (DoubleTake) Platform Operational

Object Storage Platforms Operational

Object Storage - CleverSafe Operational

Object Storage - VAST Operational

VRA (Versa) - VMWare Hosting Platform - (Our Historic VM Hosting) Operational

Versa VRA - VMWare VM Hosting Platform - Auckland Operational

Versa VRA - VM Management Page - Auckland Operational

Versa VRA - VMWare VM Hosting Platform - Wellington Operational

Versa VRA - VM Management Page - Wellington Operational

Other Internet Services Operational

DNS Services Operational

Windows IIS Web Hosting Operational

Linux Based Web Hosting Operational

Email - Mailbox Hosting - IMAP / POP3 Operational

Email - SMTP - Mail Sending Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned Maintenance | T20251003.0018 - Major Change - Networks - Airedale Cloud Local Switch Upgrade: Part 2 Nov `12`, `2025` `00:00`-`05:00` NZDT

A planned software upgrade will be carried out on our Cloud.Local Data Centre switches in Airedale, no impact is expected outside of a brief loss of redundancy
Posted on Oct 30, 2025 - 16:26 NZDT

Past Incidents

Nov 10, 2025

No incidents reported today.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

T20251003.0018 | Major Change - Networks - Airedale Cloud Local Switch Upgrade: Part 1

Completed - The scheduled maintenance has been completed.
Nov 5, 05:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 00:00 NZDT

Scheduled - A planned software upgrade will be carried out on our Cloud.Local Data Centre switches in Airedale, no impact is expected outside of a brief loss of redundancy
Oct 30, 16:25 NZDT

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

T20251028.0047 - Minor Change - Networks - Observium Migration

Completed - The scheduled maintenance has been completed.
Oct 29, 15:30 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 14:30 NZDT

Scheduled - The Atturra subscriber facing Network Monitoring System will be briefly unavailable on the 29th October between 2.30PM - 3.30PM while compute resources are being migrated.

Please note gaps in usage graphing for this period is expected.
Oct 29, 09:33 NZDT

Oct 28, 2025

T20251017.0041 - VMWare Migration - Voice Core NZ Part 2

Completed - The scheduled maintenance has been completed.
Oct 28, 23:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 22:00 NZDT

Scheduled - Dear Customer/Partner,
We will be performing scheduled maintenance on our Voice platform.
During this window, nodes will be taken offline at separate times to perform maintenance.
To ensure service continuity, please confirm that your SIP devices or SBCs are correctly configured for failover to at least two of the available nodes below.

Auckland:
43.255.163.25 – orbtxc5-xs01
43.255.163.26 – orbtxc5-xs02
Sydney:
120.136.60.249 – sydxc5-xs01
120.136.60.250 – sydxc5-xs02

Maintenance Window:
Node: orbtxc5-xs02.solarix.net.nz
Date: 28/10/2025
Time: 10PM NZST - 11PM NZST
Expected Impact: Intermittent service to above node only — service should continue via failover
No further action is required once failover has been validated.
If you have any questions or would like assistance verifying your configuration, please contact us prior to the maintenance window.
Oct 21, 12:16 NZDT

Oct 27, 2025

No incidents reported.

All Systems Operational

Scheduled Maintenance

Planned Maintenance | T20251003.0018 - Major Change - Networks - Airedale Cloud Local Switch Upgrade: Part 2 Nov 12, 2025 00:00-05:00 NZDT

Past Incidents

Planned Maintenance | T20251003.0018 - Major Change - Networks - Airedale Cloud Local Switch Upgrade: Part 2 Nov `12`, `2025` `00:00`-`05:00` NZDT