Investigating - We're investigating connectivity issues with a small number of LTE/5G services
Sep 19, 2026 - 10:16 NZST
Cloud.Local - Your Virtual Data Center Platform Operational
Cloud.Local - Hosting - Auckland Operational
Cloud.Local - Veeam Backups - Auckland Operational
Cloud.Local - Management Page - Auckland Operational
Cloud.Local - Hosting - Wellington Operational
Cloud.Local - Veeam Backups - Wellington Operational
Cloud.Local - Management Page - Wellington Operational
Cloud.Local - Hosting - Christchurch Operational
Cloud.Local - Veeam Backups - Christchurch Operational
Cloud.Local - Management Page - Christchurch Operational
Network Services Degraded Performance
PlanB Core Network Operational
Guardian Base - Shared Hosted Firewall Operational
Guardian Extend - Highly Redundant Shared Hosted Firewall Operational
Residential Internet Operational
Business Internet Operational
Network Monitoring Operational
FortiManager Management Page Operational
ICONZ - Shared Hosting Firewall Operational
Cellular - 3g/4g Primary and Backup Degraded Performance
Voice Platforms Operational
Hosted Voice - CTX (Access4) Operational
Hosted Voice - CTX (Fusion PABX) Operational
Dedicated SIP Trunk Operational
Data Centers Operational
Airedale Data Centre Operational
Albany Data Centre (ALDC) Operational
Christchurch SGS Data Centre Operational
Tarndale Data Centre Operational
Tawa Data Centre Operational
Omega Data Centre Operational
Backup Platforms Operational
Online Backup (CommVault) - Fully Managed Backups Operational
Online Snapshot Platform - Fully managed Shadow Protect backups Operational
Managed Veeam Platform - Fully Managed Veaam Backups Operational
Veeam Cloud Connect (VCC) - Off Site Repository For Veeam Backups Operational
Microsoft 365 Backup Platform - Fully Managed Office 365 Backup Solution Operational
Snapshot Cloud Platform - Off Site Repository For Shadow Protect Backups Operational
Object Storage Platforms Operational
Object Storage - CleverSafe Operational
Object Storage - VAST Operational
Object Storage - Artesca Operational
Other Internet Services Operational
DNS Services Operational
Windows IIS Web Hosting Operational
Linux Based Web Hosting Operational
Email - Mailbox Hosting - IMAP / POP3 Operational
Email - SMTP - Mail Sending Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

ALDC 6 Monthly Maintenance and Servicing Checks - UPS 1A + UPS 2A Sep 30, 2026 18:00-22:00 NZDT

Atturra will be conducting scheduled preventative maintenance of Albany Data Centre’s 1A + 2A UPS's which will be bypassed for a brief period during the maintenance window.

It is not envisaged the maintenance will affect customers, as each UPS will be bypassed consecutively. Only one UPS will be placed into bypass at any given time.

Posted on Sep 14, 2026 - 14:29 NZST

ALDC 6 Monthly Maintenance and Servicing Checks - UPS 1B + UPS 2B - CHG0032628 Oct 1, 2026 18:00-22:00 NZDT

Atturra will be conducting scheduled preventative maintenance of Albany Data Centre’s 1B + 2B UPS's which will be bypassed for a brief period during the maintenance window.

It is not envisaged the maintenance will affect customers, as each UPS will be bypassed consecutively. Only one UPS will be placed into bypass at any given time.

Posted on Sep 14, 2026 - 14:37 NZST

Sep 20, 2026

No incidents reported today.

Sep 19, 2026

Completed - The scheduled maintenance has been completed.
Sep 19, 00:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 22:00 NZST
Scheduled - Maintenance will be performed on our Border Network Gateway to address subscriber session instability. Migrating the BNG to a newer device will remediate the issue.

Downtime of up to 1 hour is expected for 4G internet connections.

Sep 17, 17:34 NZST

Sep 18, 2026

Sep 17, 2026

Completed - The scheduled maintenance has been completed.
Sep 17, 15:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 10:00 NZST
Scheduled - We will be upgrading the Artesca Storage in order to keep the platform supported.

No service downtime during the upgrade.

Related backup and storage components:
cloud. Local AKL archive tier
Veeam Office 365 backup
Rakon Managed Veeam backups
Object Storage - Artesca

Sep 15, 14:08 NZST

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Completed - The scheduled maintenance has been completed.
Sep 10, 23:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 22:00 NZST
Scheduled - Atturra will be performing maintenance on our public peering routers.

Routes will be drained from each router before work commences - once work has been completed, prefixes will be imported once again before moving onto the next router.

Sep 10, 14:47 NZST
Completed - The scheduled maintenance has been completed.
Sep 10, 00:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 20:00 NZST
Scheduled - Atturra will be performing maintenance on our public peering routers.

Routes will be drained from each router before work commences, once work has been completed prefixes will be imported once again before moving onto the next router.

Sep 9, 15:05 NZST

Sep 9, 2026

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.