T20251205.0011 - VDSL outage in upper North Island (Auckland and surrounding region)

Incident Report for Atturra AMS

Resolved

Issue has been resolved - all services confirmed to be back online.
Posted Dec 05, 2025 - 12:05 NZDT

Identified

We are currently facing an unplanned outage for our VDSL services for upper North Island (Auckland and surrounding region). The Engineers have isolated the issue and are working on a fix.
Posted Dec 05, 2025 - 09:59 NZDT
This incident affected: Network Services (Residential Internet, Business Internet).