All Systems Operational

Cloud.Local - Your Virtual Data Center Platform Operational
Cloud.Local - Hosting - Auckland Operational
Cloud.Local - Veeam Backups - Auckland Operational
Cloud.Local - Management Page - Auckland Operational
Cloud.Local - Hosting - Wellington Operational
Cloud.Local - Veeam Backups - Wellington Operational
Cloud.Local - Management Page - Wellington Operational
Cloud.Local - Hosting - Christchurch Operational
Cloud.Local - Veeam Backups - Christchurch Operational
Cloud.Local - Management Page - Christchurch Operational
Network Services Operational
PlanB Core Network Operational
Guardian Base - Shared Hosted Firewall Operational
Guardian Extend - Highly Redundant Shared Hosted Firewall Operational
Residential Internet Operational
Business Internet Operational
Network Monitoring Operational
FortiManager Management Page Operational
ICONZ - Shared Hosting Firewall Operational
Cellular - 3g/4g Primary and Backup Operational
Voice Platforms Operational
Hosted Voice - CTX (Access4) Operational
Hosted Voice - CTX (Fusion PABX) Operational
Dedicated SIP Trunk Operational
Data Centers Operational
Airedale Data Centre Operational
Albany Data Centre (ALDC) Operational
Christchurch SGS Data Centre Operational
Tarndale Data Centre Operational
Tawa Data Centre Operational
Omega Data Centre Operational
Backup Platforms Operational
Online Backup (CommVault) - Fully Managed Backups Operational
Online Snapshot Platform - Fully managed Shadow Protect backups Operational
Managed Veeam Platform - Fully Managed Veaam Backups Operational
Veeam Cloud Connect (VCC) - Off Site Repository For Veeam Backups Operational
Microsoft 365 Backup Platform - Fully Managed Office 365 Backup Solution Operational
Snapshot Cloud Platform - Off Site Repository For Shadow Protect Backups Operational
Object Storage Platforms Operational
Object Storage - CleverSafe Operational
Object Storage - VAST Operational
Other Internet Services Operational
DNS Services Operational
Windows IIS Web Hosting Operational
Linux Based Web Hosting Operational
Email - Mailbox Hosting - IMAP / POP3 Operational
Email - SMTP - Mail Sending Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance | CHG0032450 - SGS Data centre generator load test Aug 11, 2026 17:00-21:00 NZST

Atturra will be performing a four monthly generator load test to ensure that the data centre’s emergency power systems will function correctly during an actual building mains failure.
It is not envisaged that this test will affect customers, as the generator will supply power requirements during the test. Should the generator fail during the test period, UPS power will be provided while mains power is immediately restored.
Posted on Aug 03, 2026 - 14:18 NZST

Chorus Planned Network Event CRQ000613945275 | 20/08/26 Aug 20, 2026 23:00 - Aug 21, 2026 06:00 NZST

Chorus Planned Network Even
Posted on Jul 09, 2026 - 21:09 NZST

Chorus Planned Network Event CRQ000613941512 | 25/08/26 Aug 25, 2026 23:00 - Aug 26, 2026 06:05 NZST

Chorus Planned Network Event
Posted on Jul 09, 2026 - 21:07 NZST

Aug 5, 2026

Chorus Planned Network Event - Christchurch 04/08/26
Completed - The scheduled maintenance has been completed.
Aug 5, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 23:00 NZST
Scheduled - Chorus Planned Network Event - CRQ000613986635
Jul 17, 22:13 NZST
Hazard Notification | CHG0032395 & CHG0032419 | Auckland CBD Bearer Upgrade
Completed - The scheduled maintenance has been completed.
Aug 5, 00:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 19:30 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 4, 11:57 NZST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 4, 19:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 19:30 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 4, 11:52 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 19:30 NZST
Scheduled - During this planned work bearer interfaces between Auckland CBD and North Auckland Data Centre's will be moved to higher capacity links, while this upgrade is in progress transit traffic between these two Data Centre's will be routed via a redundant path which will result in a slight increase in latency. No impact to services is expected.
Jul 28, 16:15 NZST

Aug 4, 2026

Aug 3, 2026

No incidents reported.

Aug 2, 2026

CS0229814 Internal Email Error
Resolved - Please note emails are now functioning correctly.
Aug 2, 10:45 NZST
Investigating - Hi Team,

Please be aware we are currently experiencing an issue with receiving our email.
If you need to raise any issues please call 09 900 2525 instead of emailing the ams-faults@atturra.com address.
Aug 2, 10:11 NZST

Aug 1, 2026

Planned Maintenance | CHG0032339 - Generator Load test - Airedale - 01/08/2026 9:00 am - 1:00 pm
Completed - The scheduled maintenance has been completed.
Aug 1, 13:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 09:00 NZST
Update - We will be undergoing scheduled maintenance during this time.
Jul 9, 10:14 NZST
Scheduled - Atturra will be conducting the Data Centre generator load test. It is not envisaged that this test will affect customers, as the generator will supply power requirements during the test. Should the generator fail during the test period, UPS power will be provided while mains power is immediately restored
Jul 9, 10:12 NZST

Jul 31, 2026

No incidents reported.

Jul 30, 2026

Emergency Maintenance | CHG0032441 | - Critical Vulnerability remediation of Cloud.Local infrastructure - VMSA-2026-0006
Completed - The scheduled maintenance has been completed.
Jul 30, 18:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 12:00 NZST
Scheduled - Atturra will be performing emergency maintenance to remediate the latest critical VMware vulnerability. This maintenance is necessary to ensure the continued security, stability, and availability of the platform.
Jul 30, 11:45 NZST

Jul 29, 2026

Chorus Planned Network Event CRQ000613984118 | Rodney District, Red Beach | 29/07/26
Completed - The scheduled maintenance has been completed.
Jul 29, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 00:00 NZST
Scheduled - Expect a 15 min outage during this periods
Jul 17, 05:31 NZST

Jul 28, 2026

No incidents reported.

Jul 27, 2026

2degrees Outage Risk Notification - Auckland
Completed - The scheduled maintenance has been completed.
Jul 27, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 00:00 NZST
Scheduled - 2Degrees outage notification 2CHG0246338
Jul 17, 22:23 NZST

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Chorus Planned Network Event CRQ000613945189 | 23/07/26
Completed - The scheduled maintenance has been completed.
Jul 24, 06:01 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 23:00 NZST
Scheduled - Chorus Planned Network Event Waitomo District Te Kuiti
Jul 9, 21:10 NZST
One New Zealand Planned Outage Notification - CHG0128804
Completed - The scheduled maintenance has been completed.
Jul 24, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 23:01 NZST
Scheduled - One New Zealand Planned Outage Notification
Jul 9, 21:14 NZST

Jul 23, 2026

Planned Maintenance | CHG0032353 | Need to delete VM + vAPP heyday-chc-lws-002-restore2 for Umbrellar-Cloud
Completed - The scheduled maintenance has been completed.
Jul 23, 19:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 17:00 NZST
Scheduled - Atturra Engineers will perform non-impacting maintenance on the cloud.local platform to remove a stale VM entry from vCloud following the deletion of the VM from the hypervisor. No impact expected.
Jul 21, 15:55 NZST

Jul 22, 2026

Hazard Notification | CS0223016 | Urgent planned Maintenance Notification - 22/07/2026
Completed - The scheduled maintenance has been completed.
Jul 22, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 01:00 NZST
Scheduled - Affected services on: CARO (Hamilton Central) - FEAT (Wellington Exchange) core bearer
One of Atturra’s last mile carriers will be doing some urgent network upgrades.
During the outage window, up to 15-minute break in service between 01:00 - 05:00 22/07 required to rehome services
Jul 21, 21:39 NZST
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